User training
Help teams understand the information available, navigate relevant reports and interpret cost allocations and changes.
Model and administration guidance
Establish how mappings, reporting structures and routine updates are maintained. Document the responsibilities that remain with your team and the support available from ClearCost.
Ongoing support
Agree how questions, issues and changes are raised, assessed and handled, including where partner software support is required.
- Role-based training
- User and operating guidance
- Defined contact and escalation process
- Agreed support scope